This Refund and Cancellation Policy explains how subscriptions, cancellations, and refunds are handled for Linkable Assets. By purchasing or continuing to use our services, you agree to the terms outlined in this policy.
Subscription Billing
Linkable Assets operates on a recurring monthly subscription model. All plans renew automatically at the beginning of each billing cycle using the payment method associated with your account unless canceled before the next renewal date.
Your subscription will remain active until canceled in accordance with this policy.
14-Day Money-Back Guarantee
New customers are eligible for a 14-day money-back guarantee on their first purchase.
If you are unsatisfied with the service during the first 14 days following your initial subscription purchase, you may request a full refund without providing a reason. Refund requests must be submitted to our support team at contact@linkableassets.com or through the support section available on the website.
Refund Eligibility and Limitations
Refunds are only available for the original subscription purchase made by a new customer.
The following conditions apply:
- Refund requests must be made within 14 calendar days of the initial payment
- Refunds do not apply to subscription renewals or future billing periods
- Partial refunds are not issued for unused service time or incomplete billing cycles
- Refunds are not available once the 14-day guarantee window has expired
- Accounts suspended or terminated for fraud, abuse, violations of our Terms, or prohibited activities are not eligible for refunds
- Service interruptions or downtime addressed under any applicable SLA are generally excluded from refunds unless otherwise stated within the SLA itself
Approved refunds will be credited back to the original payment method used during checkout. Processing times may vary depending on the financial institution, but refunds are typically completed within 7 – 10 business days after approval.
Cancellation Policy
Customers may cancel their subscription at any time through the account dashboard or by contacting support at contact@linkableassets.com.
When a subscription is canceled:
- The cancellation becomes effective at the end of the current billing cycle
- Access to the service will continue until the active subscription period expires
- Automatic recurring charges will stop after the current billing cycle ends
- No additional monthly charges will be processed after cancellation
- No prorated or partial refunds will be issued for unused time remaining in the billing period
Account Data Retention
Following cancellation or account termination, certain account information may be temporarily retained for legal, compliance, security, backup, or recovery purposes as described in our Privacy Policy. Data retention practices are handled in accordance with applicable laws and internal policies.
Changes to This Policy
Linkable Assets reserves the right to revise, update, or modify this Refund and Cancellation Policy at any time without prior notice.
Any updated version of this policy becomes effective immediately upon publication on the website. Continued use of the services after changes are posted constitutes acceptance of the revised policy.
Contacting Us
For questions regarding billing, refunds, cancellations, or account-related concerns, please contact:
contact@linkableassets.com
You may also reach out through the support section available on the Linkable Assets website.